Wednesday, August 12, 2009

Bing! Bing! Bing! Bing!

To the parents out there who send their children as Unaccompanied Minors (UM's) on our flights... we love your kids! They make us laugh, tell us stories, and often we learn more in the first 5 minutes than you would ever want shared (Chewy Granola commercial anyone?).

This however brings us to a valuable lesson: The Call Button.

The call button is to be used when you must get the immediate attention of a flight attendant, who will likely be by in less than 5 minutes, but that isn't soon enough. For instance, you spill... or are having a heart attack. The call button is not to have us come by and individually pick up your one piece of trash, bring you another soda before anyone else, or tell you how many states we have left to fly over.

Parents... if we have your child as a UM, we probably have more... perhaps 11 like yesterdays flight. So every time we have to interrupt our service to answer their call light (say 15 times in a 3.5 hour flight), we are neglecting 141 other passengers. Please tell your children to mind themselves, especially when told more than once by a crew member that this behavior is unacceptable. And lastly... if this call button pushing behavior is something they picked up on from you... well that's a whole new lesson.

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